Customers

We are proud to welcome Svenska retursystem!


We are proud to welcome Svenska Retursystem as a new customer to TIQQE and to be selected as their Integration partner moving forward. Svenska Retursystem is the smart cycle for our food. ‘Our background is a belief that the entire grocery industry would benefit from a common system for carriers, where responsibility would be administered and handled by a common party’.

Our system is based on standardized load carriers and standardized services that provide efficient and sustainable product flows for all players throughout the chain, from the producer to the store or restaurant. Through cooperation and reuse, we reduce the industry’s environmental impact. Our driving force isto create efficient processes at all levels and we therefore constantly work to develop simple, efficient and sustainable solutions for the industry.

This creates a high demand for internal and external integrations.

Svenska Retursystem where looking for a partner who could support them along their journey with a solution which meets their needs.

TIQQE’S Serverless Integration Service is built on AWS and provides their customers with a scalable and price efficient solution.

Welcome to TIQQE, we’re proud and honored to be part of your journey and looking forward to a long-term partnership.

Sales and Marketing

Market Outlook 2021 part 1


We have entered the last month of the first quarter of 2021.

In this blog we would like to share what we are seeing in the market and what we predict for 2021. Prediction is always difficult and depends on where you are getting your data from, but we are looking at what we are hearing within the market, from customers, potential customers, and of course market analysis.

In the Swedish market since 2007 there has been a shift of IT-spend moving from central IT to business IT, and this year we see a reversal where business IT spend is moving back to central IT. We usually see this during a recession but now we are seeing this from the effect of Covid and the impact it has had on the market.

What happens when moving from Business IT to Central IT is that we are going from decentralized to centralized IT-Spend. The challenges that this creates is that the organizations have data across the business which increases the risks of security breaches, GDPR implications etc.

The question this raises is, what need will this generate in the market? And what we are seeing is a large uprise of needs for integration and security. Now when the trend is to centralize we need to of course enable control of the data and know where it is and most importantly that it’s secure.

At TIQQE we are amongst the market leaders within integration and work closely with many of our customers within this area. We develop our integrations which technically are state of the art but not dependent on expensive hardware, licenses, upgrade projects and most importantly you can get started straight away.

We call this service “Serverless Integration As A Service”. Please see blog for further details: Serverless Integration

So if you are facing integration challenges ahead, make sure to reach out!     

Customers

We are proud to welcome a new customer!


We are proud to welcome ClearOn as a new customer to TIQQE. Clearon have decided to move their applications and infrastructure to AWS.

ClearOn promotes sales through smart campaigns and is a major developer of payment services and retail cash register services. Their focus is to offer services that create more value at checkout, and that increase in-store sales. They do this in close cooperation with the retail trade, suppliers and banks online with 5000 shops in their innovative system.

ClearOn have decided to move their infrastructure to AWS. When looking for a supplier, Clearon wanted to find a partner with extensive experience and are specialized within AWS.

They also looked for a partner who would be able to work together with them on their cloud journey and provide help and support when and where it would be needed.

Welcome to TIQQE, we’re looking forward to a long-term partnership!

AWS

Getting started with AWS part two


Last year our colleague Christoffer Pozeus shared how to get started with AWS from a technical perspective covering the different alternatives such as AWS Landing Zone, AWS Control Tower and AWS Deployment framework (ADF). If you haven’t read his blog make sure to give it a read!

In this blog we would like to share some of our experience with some of our recent customers and also what we are seeing in the market and get up and running as quickly as possible with your new AWS environment.

What we are seeing are two main directions customers are taking, first group of customers are moving to the cloud, we are going to migrate from our data centers and go all in AWS. The second group has a lot on-prem, doing a huge lift & shift will not be cost effective and time efficient so they start small and grow from there.

If you are a company in situation one or two then you will need to start with building your foundation and AWS in this example there are many ways of doing this. What we are seeing is that many do this themselves and if it’s to build competence within AWS then that is great, but our recommendation is view it as just this, to build competence and not our future foundation that we will over time will move business critical applications which requires a high level of security, cost control and scalability.

Depending on your situation if you have an in-house team who you want to build this competence within or if you want someone else to manage this for you make sure that you receive some help. All from guiding principles, lessons learnt to recommendations. This will enable you and your team and set you up for success and of course avoiding costly troubles later down the road.

We have done this journey many times over the years with all different kind of customers in different shapes and sizes and the question we always get is how long will this take? The boring answer is of course it depends, but the realistic answer is from a few days to a few weeks.

We strongly believe that the best out-comes are when we do things together understanding you as a customer where you are, where you wantto be and how we can support and share our experience and learn together.

To summarize, make sure to set a solid foundation as early as possible which will be sustainable over time!

Tiqqe

TIQQE Örebro is moving!


For the past 18 months our Örebro office has been located at Rudbecksgatan 7 in Örebro or as we have called it TIQQE-Tower.
It’s been a fantastic office but we realized  last year that our workspace was getting too small and that we were growing with more friends within TIQQE so we decided that we need a new office.
We decided to move to Slottsgatan 8A, a building under construction and was ready the start of 2021.  

As of the first of February are our new office based at Slottsgatan 8A in Örebro!
On Friday the TIQQE logo came up on the building and this week will be unpacking and settling in to our new office. 

We hope that soon the pandemic will pass and we will be able to have a great house/office warming party together with our colleagues, customers and friends.

We hope to be able to see you all soon!

Artificial intelligence

PREDICTABILITY WITH AI/ML


When Covid-19 impacted the market, we saw many companies taking control of what they could and one of the main actions was to freeze costs.

Even during these challenging times there are still many areas to explore, we see that the patterns of the customers have changed and provides the possibility to invest and develop new revenue streams and in-turn increase turnover and profitability in the short and long-term basis.

This is what we would like to share in this blog and also exemplify.

Lesson from the Airline industry, they work with the data which is internal and external. Internally from the point of view that we have X % booked seats for a certain flight and need to discount or increase costs due to high or low availability. Combining this with external factors such as, which weekday it is, Christmas, New year’s Summer holidays etc. which will impact the price for the customer and of course the other way around in low season when many aren’t travelling the airline tickets tend to be lower.

There are so many industries who have the data but don’t always use it to be able to fill capacity.

I will exemplify:

Imagine the last time you had dinner at a restaurant, you sat down with your friends or family received the menu and ordered your food and drinks. You are next to a big wide window with a fantastic view. You look around the restaurant and see that not everyone has the same view, however everyone is paying the same price. 

If you eat at a restaurant on a Monday or a Friday, it’s usually the same price, right?

Ask yourself would you be willing to pay a bit more for having a great view and booking when it’s Friday or Saturday evening and being sure to get a table? I’m sure in many cases you would. The same thing goes the other way around to also provide an incentive for customers to pay a little less to come before the peak hours or other day of the week at a lower cost. This is something the pubs and bars around the world invented a long time ago and named “Happy hour”.

It’s about collecting the data, analyzing and adjusting and the technology to make this happen has been developed.

This is just one example how to in these challenging times it’s possible to increase revenue and profitability with help of AI/ML.

What would you like to predict and would have an impact on your business to increase revenue and profitability?

Please feel free to reach out to us and we would be happy to listen to your idea and how to turn that idea into a solution.  

People

One-year anniversary at TIQQE:


Late last week it hit me that I’ve been part of TIQQE for over a year.
In this blog I would like to share some of my experiences from the previous year. 

I started in November 2019, I was excited, filled with energy, many ideas of what we could do and to be honest I was nervous and at times I still am.

It started great, it was a booming market, we have great company with fantastic employees and customers, and I spent most of my days spending time with them. 

We have always said we want to build something different – We want TIQQE to be something else.

We kicked off 2020 by setting the strategy ahead and didn’t want this to be set within a small group of people, so we opened this up to the entire company and workshopped together from our set vision and mission. Together we defined what was important for everyone and then together set a plan and started to execute. The result was outstanding, I was blown away by the amount of great ideas and the involvement by everyone and what pleased me the most was that we did this together.

Then just around the corner the pandemic hit, we saw a rapid change in the market and understood that we needed to act quickly. We needed to take control of what we could internally and then focus on sales externally and adapt to the market. We set a plan in place and started to execute, somethings worked and of course many didn’t.

We had one rule during the pandemic, we don’t let anyone go and stick together. Whatever it takes and make sure to always find a way, to ensure our peoples safety. 

I’ve personally made many mistakes in the past year, everything from saying the wrong thing, making wrong decisions and feeling of course I could have handled certain situations better. At the same time, it’s been very fun, at times it’s been challenging, very developing and I’m extremely thankful to have the possibility to work with people who are kind, understanding, helpful and out-standing within what they do.

My key take aways from my first year are:

  • You don’t need to have all the answers
  • The more questions you ask the more you learn 
  • Reflect, reflect, reflect
  • Don’t be afraid to say I don’t know
  • Don’t see employees and customers – See individuals
  • Most importantly always be nice
AWS

AWS re:Invent Online 2020

Usually this time of the year we at TIQQE are getting prepared for re:Invent, traveling to Las Vegas and having our yearly Reinvent comes to you live streamed from our office in Örebro together with our friends, customers and employees. 

This year will of course be a little different but still the possibility to take part online! 

You are well on your way to the best few weeks of the year for Cloud. Make sure to join AWS re:Invent and learn about the latest trends, customers and partners. Followed by many excellent key notes, Break-out sessions, Tracks and not to forget all the possibilities to deepen your knowledge and be provided with training and certifications.

So, whether you are just getting started on the cloud or are an advanced user, come and learn something new at the AWS re:Invent Online 2020.

Make sure to register yourself on the link below and secure your place to re:Invent 2020! 

https://reinvent.awsevents.com/

Want to get started with AWS? At TIQQE, we have loads of experience and are an Advanced Partner to AWS. Contact us, we’re here to help.

Machine Learning

TIQQE enters the world of AI

In the past years we have seen a huge uprising of AI/ML companies across the market. Artificial intelligence and Machine Learning is a part of our everyday lives and will be for the foreseeable future.

This is an area which TIQQE has decided to invest heavily in, both to meet the needs of our customers and also to extend our offering to the market.

The first of September Torbjörn Stavenek joined our team at TIQQE. Torbjörn is an AI expert and will lead our investment in the AI domain.

AI has already started to grow within TIQQE and we have several customers in different market segments.

One of our strategic partners is Neurolearn. Neurolearn is a company based at the AI Innovation Hub close to Örebro Universitet and they are at the forefront of AI research. Together we combine our strengths within AI and cloud services. One example is our joint collaboration in supplying an AI solution to the start-up Beescanning which has won several awards thanks to the AI solution based on computer vision to fight the Varroa mite. In the next coming weeks, we will be sharing different customer cases where we have helped companies across the Nordics with AI solutions.

Since AI is applicable in so many different areas, our go to market approach is simple: we will never try to sell you an AI solution to fix a problem you were not aware of that you had. However we will ask you specifically which challenges you are facing, what goals you have and if there is a match then let us find a way forward together on how to solve it.

If you are interested in learning more about our AI investment then please don’t hesitate to reach out.

COVID-19

Post corona thoughts

The corona pandemic has shown that being able to adjust cost according to market demand is a core capability for a company. Serverless computing is the solution to the problem.

It’s of course too early to claim that we are a through the corona pandemic and things will be going back to as they were before. We really doubt that it ever will go back to the way it was before. Only in the past few months we have seen a huge change in how we work, all from running online meetings, a huge increase in number of digital events, how we collaborate etc.

Things that we saw in the market at the start of Covid-19 was of course cost cutting, freezing costs and postponing different initiatives and projects. Unfortunately, Covid-19 might be with us for a while so is this a long-term solution? Just looking back 6-7 months the market was entirely different than it is right now. We have also seen companies who have been booming during this period.

At TIQQE we reach out to 150 companies each month to get an understanding of where the market is and where it’s heading.

If we would highlight two interesting areas it would be the following:

High demand, lack of capacity causing downtime and lost business

When we have reached out to companies who are booming at the moment, companies with high demand struggle with the amount of load they need to handle. IT has challenges with handling the loads which in turn causes downtime and of course lost business. Is the answer then to scale up the infrastructure during this period?

Low demand, over capacity and cutting back costs

When speaking with customers who in one way or another have entered into a recession, their challenge is unused capacity. When looking at cost cuts it makes sense to cut it back but at the same time, how do they scale up once it picks up again?

The benefit with serverless

One of the main benefits with serverless is exactly that, you have a scalable, flexible IT which is adaptable over time no matter if it’s a recession or booming.

In uncertain times it’s important to take control over of what you can, define your prediction of the future might look like and make sure not to make decisions which could be a win on a short-term basis but be a loss in a long-term perspective.

At TIQQE this is exactly what we help our customers with, we help you find the right solution, which is scalable, flexible and adaptable to change no matter what the market situation is for you.

Please feel free to reach out to us if you have questions or need to scale your business to address the higher or lower demand.