Webinar

Watch our Incident Automation webinar

In March, we launched a series of ideas of how companies who are suffering from the Covid-19 pandemic can quickly reduce cost and increase liquidity. If you missed the webinar around our third idea, reducing cost by automating your incident handling, you can watch it today.

Many companies are under tremendous financial pressure due to the COVID-19 virus. In early March, we sat down to figure out what we can do to help and came up with 4 ways of how we can reduce cost and increase liquidity in the short term for a company.

You can read a summary of the cost saving series here. The summary include links to all 4 ideas to give you a deeper insight of each idea. Every idea also include a financial business case which have two purposes:

  • Translate technology into tangible financials to motivate your CFO to support the idea.
  • Provide a business case template to reflect your specific prerequisites.

Incident Automation

Incident handling is often a highly manual process in most companies. It requires 1st, 2nd and 3rd line resources in a service desk to manage error handling of the applications, databases and infrastructure. Further more, some expert forum, or Change Advisory Board, are usually in place to work with improvements to reduce tickets and incidents. A lot of people is required just to keep the lights on.

What if you could set up monitoring alerts that automatically triggers automated processes and resolves the incidents before the users even notice them and place a ticket to your service desk. Sounds like science fiction? Check out this webinar where Max Koldenius will reveal how to set up incident automation using AWS Step Functions.

You can read the full blog post about incident automation here

You can watch the webinar here

Webinar

Hardware refresh webinar

Join our hardware refresh webinar the 29:th of September between 08:30 to 09:15. Learn how to reduce your infrastructure cost by 30-40% by moving to cloud.

With a depreciation cycle of 36 months, you’re looking at a 33% replacement of servers and storage in your datacenter this year. Now is a good time to challenge the default decision to replace those servers with new ones and consider cloud instead. Here are a few reasons why:

  • You don’t have to make the capital expenditure upfront which will have a positive impact on your cashflow and your balance sheet.
  • You will lower your cost by an average of 30-40%
  • You don’t have to buy capacity to last for 36 months with low utilization the first couple of years.
  • You pay for what you use and you can scale up or down in capacity by pressing a button.
  • You are making the inevitable move to cloud sooner than later

Join our webinar the 29th of September at 08:30 to 09:15. We will provide you with the tools to assess cloud vs. on-prem workloads from a financial, security and technical perspective. The webinar will be hosted in Swedish with English slides

You can also read our blog post of a business case example of a company with 300 servers and 50TB storage.

Please enroll here.

COVID-19

Post corona thoughts

The corona pandemic has shown that being able to adjust cost according to market demand is a core capability for a company. Serverless computing is the solution to the problem.

It’s of course too early to claim that we are a through the corona pandemic and things will be going back to as they were before. We really doubt that it ever will go back to the way it was before. Only in the past few months we have seen a huge change in how we work, all from running online meetings, a huge increase in number of digital events, how we collaborate etc.

Things that we saw in the market at the start of Covid-19 was of course cost cutting, freezing costs and postponing different initiatives and projects. Unfortunately, Covid-19 might be with us for a while so is this a long-term solution? Just looking back 6-7 months the market was entirely different than it is right now. We have also seen companies who have been booming during this period.

At TIQQE we reach out to 150 companies each month to get an understanding of where the market is and where it’s heading.

If we would highlight two interesting areas it would be the following:

High demand, lack of capacity causing downtime and lost business

When we have reached out to companies who are booming at the moment, companies with high demand struggle with the amount of load they need to handle. IT has challenges with handling the loads which in turn causes downtime and of course lost business. Is the answer then to scale up the infrastructure during this period?

Low demand, over capacity and cutting back costs

When speaking with customers who in one way or another have entered into a recession, their challenge is unused capacity. When looking at cost cuts it makes sense to cut it back but at the same time, how do they scale up once it picks up again?

The benefit with serverless

One of the main benefits with serverless is exactly that, you have a scalable, flexible IT which is adaptable over time no matter if it’s a recession or booming.

In uncertain times it’s important to take control over of what you can, define your prediction of the future might look like and make sure not to make decisions which could be a win on a short-term basis but be a loss in a long-term perspective.

At TIQQE this is exactly what we help our customers with, we help you find the right solution, which is scalable, flexible and adaptable to change no matter what the market situation is for you.

Please feel free to reach out to us if you have questions or need to scale your business to address the higher or lower demand.

#theTIQQEcode

Halftime and time for vacation

We have just passed the second half of 2020, who would have predicted that this is how it would look like? What a huge impact Covid-19 has had on the entire market. Thanks to all employees, customers and partners who have supported us beyond imagination.

It was just about 6 months ago we had our yearly kickoff with our employees at TIQQE. We shared our vision and mission and put our strategy in place together with our employees.

Two months later Covid-19 hit the Swedish market hard, it put us all in a different mode, which was, how do we ensure that we are able to keep all our people during these difficult times. It was a time where we all needed to put our heads together, work as a team every step of the way. This included everything from cutting costs, re-focusing sales, making sure that everyone was well informed and most importantly communication.

We decided our top priority was to first and foremost ensure not letting go of any of our staff and from that decide the priorities and decisions. Sales was more than ever an extremely important part of the solution to rapidly reach out to the market and interpret where the market is, where the customers are and how we align our offerings to the market. Within two weeks, all the actions we had brainstormed where executed on and we found our fit in this uncertain market. Time passed and we worked with different scenario planning, if this happened then we need to do this and if this happens, we should do that etc. Some came true some didn’t. We executed and we broke many eggs, somethings worked some didn’t, we learnt and then moved forward with the next idea.

Was it all doom and gloom? Of course not, it challenged us all, it challenged us to think differently. We had different circumstances than before and we found better and more effective ways to interact with our customers. When it came to our employees, we needed to be creative and we tried many different things and most recently we had a summer party online with all our employees, something we hadn’t even imagined possible 6 months ago.

The result?

Even during these challenging times, we still managed to grow in pretty much every area.

  • 0% turnover of customers & employees
  • 76% growth with new employees
  • Improved diversity from 17% women to 33%
  • 100 % growth with new customers
  • All time high in employee satisfaction (eNPS)
  • All time high in customer satisfaction (NPS)

With this blog we would like to share with you the past 6 months at TIQQE but also to send out a huge thank you to all our customers, employees and partners who have all been extremely important. Thank you and we look forward to work with you and hopefully be able to meet face to face in the near future.

Thank you!

COVID-19

Watch our Biztalk Replace webinar

In March, we launched a series of ideas of how companies who are suffering from the Covid-19 pandemic can quickly reduce cost and increase liquidity. If you missed the webinar around our second idea, reducing cost by replacing you Biztalk platform, you can watch it today.

Many companies are under tremendous financial pressure due to the COVID-19 virus. In early March, we sat down to figure out what we can do to help and came up with 4 ways of how we can reduce cost and increase liquidity in the short term for a company.

You can read a summary of the cost saving series here. The summary include links to all 4 ideas to give you a deeper insight of each idea. Every idea also include a financial business case which have two purposes:

  • Translate technology into tangible financials to motivate your CFO to support the idea.
  • Provide a business case template to reflect your specific prerequisites.

Biztalk Replace

Every organization needs to connect data between applications and databases to support their business processes. There are a lot of ways of solving the integration need but many companies have bought an integration platform from one or more of the major product vendors in the market such as Microsoft Biztalk, Tibco, Mulesoft, IBM Websphere etc. If you’re one of them, we have good news for you and your CFO.

According to Radar Group, who made a survey of 200 Swedish companies a few years back, integration is a hidden cost bomb. On average, companies spend 140 000 SEK in maintenance cost per year and per integration. On average, a company with 300 employees have 50 integrations if you’re in the retail or in the distribution sector, 70 integrations if you’re in the manufacturing sector according to the survey. The cost of integration is substantial.

You should reconsider your next Biztalk upgrade project

You can read the full blog post here

You can watch the webinar here

COVID-19

We want to help!

It’s hard not to be impacted by the devastating effects of Covid-19. The unprecedented restrictions, social distancing, losing employment and sickness has had a profound impact on our society, not to mention those who have lost loved ones. We want to help!

We have been looking at ways to help those affected and one practical way is to provide practical help to those whose livelihoods have been impacted.

At TIQQE, each day consists of reading different CV’s from applicants, listening to our customers needs and understanding what they require. We have together read 1000s of CV’s, received 1000s of customer requests, prepared 1000s of employees before going for a customer interview and we think that this is an area in which we can help.

If you are looking for a new job and need help with the following:

  • Putting together your CV
  • Personal letter
  • Test run an interview
  • Pep talk
  • Or just someone to listen

Please feel free to contact us

Jacob Welsh, jacob.welsh@tiqqe.com, +46 768 100714

Sofia Sundqvist, sofia.sundqvist@tiqqe.com, +46 768 100715

COVID-19

4 ways to reduce cost and increase liquidity.

Many companies are under tremendous financial pressure due to the COVID-19 virus. We sat down to figure out what we can do to help and came up with 4 ways of how we can reduce cost and increase liquidity in the short term for a company. We are posting these 4 ideas in a blog series.

4 ways to reduce cost and increase liquidity

We provide 4 hands-on ideas of how you can reduce cost and increase liquidity in the short term. All ideas include financial examples to provide a clear view of the potential of each idea in your context. We have created 4 business case templates to help you customize and translate each idea into tangible value for your organization, just give us a call and we will help you. Bring some good news to your CFO in these challenging times with some hands-on, concrete and proactive ideas of how to reduce IT costs.

Idea #1 – Hardware refresh

With a depreciation cycle of 36 months, you’re looking at a 33% replacement of servers and storage in your datacenter this year. Now is a good time to challenge the default decision to replace those servers with new ones and consider cloud instead.

Read hardware refresh post

Idea #2 – Integration platform replace

Every organization needs to connect data between applications and databases to support their business processes. There are a lot of ways of solving the integration need but many companies have bought an integration platform from one or more of the major product vendors in the market such as Microsoft Biztalk, Tibco, Mulesoft, IBM Websphere etc. If you’re one of them, we have good news for you and your CFO.

Read integration platform replace post

Idea #3 – incident automation

Incident handling is often a highly manual process in most companies. It requires 1st, 2nd and 3rd line resources in a service desk to manage error handling of the applications, databases and infrastructure. Further more, some expert forum, or Change Advisory Board, are usually in place to work with improvements to reduce tickets and incidents. A lot of people is required just to keep the lights on. Imagine if you could automate most of your incidents.

Read incident automation post

Idea #4 – infrastructure optimization

Managing cloud infrastructure is different to managing infrastructure on-prem. It’s easy to provision new resources but it’s equally easy to forget to decommission resources when they’re not needed. Further more, performance tuning is often not part of daily routines and only performed when there are performance problems. Optimization is not supposed to be performed occasionally but rather on a regular basis to ensure a cost effective use of cloud computing. If you need to find quick ways of reducing your costs, optimizing will be one tool to use to bring good news to your CFO.

Read Infrastructure optimization post

COVID-19

4 ways to reduce cost and increase liquidity. #1

Many companies are under tremendous financial pressure due to the COVID-19 virus. We sat down to figure out what we can do to help and came up with 4 ways of how we can reduce cost and increase liquidity in the short term for a company. We are posting these 4 ideas in a blog series and in this blog post, we will present the first idea to improve your financials – hardware refresh. Most importantly, we will put numbers on such a refreshment which would cheer up many CFO’s today.

#1 – Hardware refresh in your datacenter

With a depreciation cycle of 36 months, you’re looking at a 33% replacement of servers and storage in your datacenter this year. Now is a good time to challenge the default decision to replace those servers with new ones and consider cloud instead. Here are a few reasons why:

  • You don’t have to make the capital expenditure upfront which will have a positive impact on your cashflow and your balance sheet.
  • You will lower your cost by an average of 30-40%
  • You don’t have to buy capacity to last for 36 months with low utilization the first couple of years.
  • You pay for what you use and you can scale up or down in capacity by pressing a button.
  • You are making the inevitable move to cloud sooner than later

Example – a company with 300 servers, 50TB of storage

In this example, we’re looking at a company with a total of 300 servers and 50 Terabyte of storage running in a datacenter or a co-location. They have a depreciation cycle of 36 months which means that they normally refresh 33% of the estate each year, in this case 99 servers + 16TB of storage.

The graph shows a cashflow comparison between replacing the hardware compared to running the same workload in the cloud. The greatest benefit from a financial perspective becomes obvious in the graph, you don’t have the capital expenditure upfront when using cloud. This company is looking at an upfront cost of 16.1MSEK. Instead of spending 16MSEK in refreshing hardware, it will do more good as free cash and liquidity.

Cashflow comparison of replacing 99 servers and 16TB storage compared to cloud

Another observation is that cloud seems more expensive on a yearly basis and that’s true. However, when considering the upfront costs, the accumulated savings are considerable, see graph below. Beside keeping 16MSEK in the balance sheet, this company would save 4.5MSEK per year or 27MSEK in 6 years by using cloud instead of refreshing the servers.

Accumulated cost comparison between on-premise and cloud

In this example, the customer are paying for the transition project and the cost is included in the business case. Most of the time, AWS offers generous fundings to reduce the so called “migration bubble”, which is the time when you run the workload both on-premise and in cloud during the migration project.

There are of course a lot of ifs and buts in any calculation and the numbers are just interesting if you can identify yourself in them. We have created a template for helping companies calculate a comparison between doing a hardware refresh versus cloud. We can customize most of the data to simulate your specific prerequisites to make it as accurate as possible.

Please contact me or any of my colleagues if you would like to do the exercise for your company, we’re here to help.

Stay tuned for more examples of how we can help you reduce costs and increase liquidity.