#theTIQQEcode

Leadership program at TIQQE

Why would a company at its right mind want to invest in a leadership program for all employees?

I am a people person. Throughout my whole career I’ve been working in the technology industry, and don’t get me wrong, I love technology and all things that IT enables, but even more I love the people that come with the territory and everyone’s little peculiarities. Because we all have them, our customers, employees, partners, friends and families. But the fact is that the more we know and understand each other, the little quirks that you perceive as annoyance transforms into likability. So to get there, we need to have a common ground on how we interact and communicate with each other.

We have a number of core values at TIQQE and we were born with a strong culture that we want to make sure that we maintain over time.

  • Awesomeness – Always make our customers heroes, our teammates awesome
  • Autonomy – Let the teams be self driven with the knowledge that they’ll always do what is right for our customers
  • Ideas over status – Anyone can have the best idea. Encourage bravery in all to present smart thoughts. And be prepared to change your mind, without seeing it as a defeat.
  • Courage – We want to challenge current “truths” to achieve new things.

This isn’t just important to us. It’s our highest belief that this is what will make us succeed in our joint mission to “create a company where we all want to work” that we never will want to leave and in just that small quote comes big responsibility from everyone. In order for us all to take charge of our own personal #theTIQQEcode. We’re doing this work. Simply because it is our responsibility as a company to assure that everyone has the opportunity to affect what we are and who we are. And we want to do it Together.

What if we all were leaders and How many leaders can a company have? Here at TIQQE we believe that we can have as many leaders as we are employees. Let’s start with the definition of a Leader, which of course can be very individual. Forbes published an article of the most essential qualities that define great leadership a couple of years ago. Here is some of the qualities from that article:

  • Sincere enthusiasm – True enthusiasm for a business, its products or mission cannot be faked.
  • Integrity – Whether it’s giving proper credit for accomplishments, acknowledging mistakes or putting safety and quality first. Great leaders always do what’s right. Even if it isn’t the best thing for the current project or even the bottom line.
  • Communication skills – You can’t accomplish motivation and inspiration if you’re not a good communicator. Nor can you underestimate the importance of listening, as an integral part of communication.
  • Loyalty – True loyalty is ensuring that all team members have the training and resources to do their jobs. It’s standing up for team members in crisis and conflict.
  • Decisiveness – You are willing to take on the risk of decision making, with the knowledge that if things don’t work out, you’ll be held accountable. 
  • Empowerment – A good leader has faith in their ability to train and develop the employees. Because of this, they have the willingness to empower those they lead to act autonomously. When employees are empowered, they are more likely to make decisions that are in the best interest of the company and the customer as well.

All of the above, is something that I don’t believe is my exclusive right as my every-day work. I am convinced that all of us that are employed at TIQQE possess this within, and we all matter and have a part in the above.  We are all leaders of ourselves and we all just have to practice on it to maintain it and get better at it.

Imagine the difference between one or two people defining the truth for a whole company, rather than the whole company defining what we want the company to be together. What would the difference be in commitment to the company, the mission and purpose of our business? We believe that the difference is humongous. That’s why we invest in a leadership program for all our employees. We’re building trust, practice how we communicate and how we can coach each other, discuss and practice different tools, experiences, life and work. So if you wonder what’s happening in our office one Thursday a month? We’re preparing everyone to be tomorrow’s leaders today. 

#theTIQQEcode

Halftime and time for vacation

We have just passed the second half of 2020, who would have predicted that this is how it would look like? What a huge impact Covid-19 has had on the entire market. Thanks to all employees, customers and partners who have supported us beyond imagination.

It was just about 6 months ago we had our yearly kickoff with our employees at TIQQE. We shared our vision and mission and put our strategy in place together with our employees.

Two months later Covid-19 hit the Swedish market hard, it put us all in a different mode, which was, how do we ensure that we are able to keep all our people during these difficult times. It was a time where we all needed to put our heads together, work as a team every step of the way. This included everything from cutting costs, re-focusing sales, making sure that everyone was well informed and most importantly communication.

We decided our top priority was to first and foremost ensure not letting go of any of our staff and from that decide the priorities and decisions. Sales was more than ever an extremely important part of the solution to rapidly reach out to the market and interpret where the market is, where the customers are and how we align our offerings to the market. Within two weeks, all the actions we had brainstormed where executed on and we found our fit in this uncertain market. Time passed and we worked with different scenario planning, if this happened then we need to do this and if this happens, we should do that etc. Some came true some didn’t. We executed and we broke many eggs, somethings worked some didn’t, we learnt and then moved forward with the next idea.

Was it all doom and gloom? Of course not, it challenged us all, it challenged us to think differently. We had different circumstances than before and we found better and more effective ways to interact with our customers. When it came to our employees, we needed to be creative and we tried many different things and most recently we had a summer party online with all our employees, something we hadn’t even imagined possible 6 months ago.

The result?

Even during these challenging times, we still managed to grow in pretty much every area.

  • 0% turnover of customers & employees
  • 76% growth with new employees
  • Improved diversity from 17% women to 33%
  • 100 % growth with new customers
  • All time high in employee satisfaction (eNPS)
  • All time high in customer satisfaction (NPS)

With this blog we would like to share with you the past 6 months at TIQQE but also to send out a huge thank you to all our customers, employees and partners who have all been extremely important. Thank you and we look forward to work with you and hopefully be able to meet face to face in the near future.

Thank you!

People

Fanny Uhr just joined TIQQE

We are happy to welcome Fanny Uhr to our growing family as developer. We asked Fanny a couple of questions about her first impressions of TIQQE.

What did you know about TIQQE before you started?

Since my brother Johannes has been working at TIQQE since the beginning, I feel like I know this company pretty well. I knew that TIQQE is a growing serverless company with great AWS knowledge. I’ve always thought that TIQQE seemed to have great values and I feel like the way everyone takes care of each other is very rare to see.

Why did you want to join TIQQE?

My brother and TIQQE inspired me to study web development. When my first internship period started this spring, I got the chance to join the TIQQE family for 7 weeks. Little did I know, I got to chance to stay longer! The opportunity to learn new things and be a part of this team is better than I could’ve dreamed of when I started my education almost a year ago.

What was your first impression of TIQQE?

My first impression of TIQQE was how friendly everyone was and it felt like I was cheered on by everyone from day one. All my expectations of the company were confirmed to be true.

What is your role at TIQQE?

I will be working as a SysOps Tech for Mimiro.

How has your first time been at TIQQE?

My experience during my internship at TIQQE was exciting, instructive, fun and a bit different due to the COVID-19. I’ve been working from a safe distance at home with daily contact with smart and helpful people that’s been doing a brilliant job keeping up with questions and supporting me through the project.

What are you looking forward to in the nearest future?

I want to keep learning and continue to grow both as a developer and a person. I feel excited and thankful to be a part of such a smart and passionate team.

What do you know about TIQQE now?

I know that TIQQE is a company that wants their employees and customers to succeed. Everyone is professional and they stay true to what they believe in.

Welcome Fanny and thanks for sharing!

Jobs

We’re hiring in Gothenburg!

At TIQQE, we’re proud of growing full-stack developers that has a passion for Serverless tech stack and architecture. That doesn’t mean that you have to know everything now and be a full blown tech lead, it means that you have the possibility to be one if you join us.

At TIQQE, we’re proud of growing full-stack developers that has a passion for Serverless tech stack and architecture. That doesn’t mean that you have to know everything now and be a full blown tech lead, it means that you have the possibility to be one if you join us.

We’re taking our presence in Gothenburg to the next level and we want to grow our office with nice and passionate techies. So if you have some experience of AWS, love to write code and wants to join a company where: 

  • humans comes first   
  • you will work in teams
  • you will have a tech-mentor & a designated buddy

If you’re interested in joining our TIQQE-family, please get in touch

Sofia Sundqvist

Chief Operating Officer

sofia.sundqvist@tiqqe.com

Alicia Hed

Recruitment Assistant

alicia.hed@tiqqe.com

People

My first week at TIQQE

Follow our new colleague, Christoffer Pozeus, and his experience of joining TIQQE. Christoffer has documented his impressions of TIQQE as an employer in a series of vlogs – time for vlog #5.

Christoffer is passionate about technology and has been digging into the art of designing and building fault tolerant, self-healing, elastic and highly available systems on AWS for several years. He’s been working with some of the major automotive companies the past years and set up enterprise class architecture for autonomous driving initiatives.

In this vlog, Christoffer summarize his first week at TIQQE.

Don’t miss his previous vlogs

vlog #1

vlog #2

vlog #3

vlog #4

vlog #5 – Christoffer shares some thoughts after his first week at TIQQE
People

New post from Christoffer

Follow our new colleague, Christoffer Pozeus, and his experience of joining TIQQE. Christoffer has documented his impressions of TIQQE as an employer in a series of vlogs – time for vlog #4.

Christoffer is passionate about technology and has been digging into the art of designing and building fault tolerant, self-healing, elastic and highly available systems on AWS for several years. He’s been working with some of the major automotive companies the past years and set up enterprise class architecture for autonomous driving initiatives.

In this vlog, Christoffer has just participated in the yearly kickoff at Loka Brunn and shares his thoughts of TIQQE as a company.

Don’t miss his previous vlogs

vlog #1

vlog #2

vlog #3

vlog #4 – Christoffer has just participated in the yearly kickoff at Loka Brunn
#theTIQQEcode

New vlog from Christoffer

Follow our new colleague, Christoffer Pozeus, and his experience of joining TIQQE. Christoffer has documented his impressions of TIQQE as an employer in a series of vlogs – time for vlog #2.

Christoffer is passionate about technology and has been digging into the art of designing and building fault tolerant, self-healing, elastic and highly available systems on AWS for several years. He’s been working with some of the major automotive companies the past years and set up enterprise class architecture for autonomous driving initiatives.

In the last vlog, Christoffer shared his thinking before meeting everyone at TIQQE’s yearly christmas party. In this episode, he will reveal how he felt afterwards.

vlog #1

Thanks for sharing Christoffer!

vlog #2 – Christoffer shares his thoughts after meeting everyone the first time
People

Christoffer Pozeus is joining TIQQE

We’re proud to welcome Christoffer Pozeus to TIQQE. Christoffer is a cloud infrastructure architect who just recently passed the AWS Solutions Architect Professional certification. How is it to join TIQQE as an attractive talent in the IT industry? What are the first impressions? Why TIQQE? We asked Christoffer to document his experiences in a series of vlogs.

Christoffer is passionate about technology and has been digging into the art of designing and building fault tolerant, self-healing, elastic and highly available systems on AWS for several years. He’s been working with some of the major automotive companies the past years and set up enterprise class architecture for autonomous driving initiatives.

We asked Christoffer to document his recruitment process in his own words to catch the essence in why talented people prefer TIQQE compared to other opportunities. We will follow Christoffer from the initial recruitment to the onboarding with TIQQE and his first assignment in a series of vlogs so stay tuned!

Thanks Christoffer for the feedback!

vlog #1 – Christoffer shares his reflections of the recruitment process
Tiqqe

The next generation (IT) company

Imagine the possibility to start from scratch, to dig deep and reflect on what has worked and what hasn’t in our past. The opportunity to build something without the limitation of legacy, the opportunity to build the next generation (IT) company. For me, it’s a dream come true.

Soon reaching my 100 days at TIQQE, it has provided me with time to meet and get to know our amazing staff, to meet and understand our customers. Understand why they work with us and what challenges they are facing so we can build a successful future together.

But what does “next generation” actually means? For us, it’s about how we build and nurture our culture and how we get everyone involved. It’s about our technical excellence and how we drive digital transformation for our customers. It’s how we organize ourselves to avoid hierarchies and stay agile and fast. Most importantly, it’s about how we live our vision – #theTIQQEcode – to ensure a zero turnover of employees and customers.

Early on we understood that to be able to build the next generation IT company, we need to involve everyone. But how do you do that? In our support team, we don’t call us management team, we’ve read the books and designed company strategies before. Company strategies are great to provide directions and ambitions for the whole organization but there is always one thing missing – involvement. Employees are usually faced with a set strategy and have little influence over the company direction. Is that good for involvement? Of course not and that’s why our mission statement is “enable ideas, challenge the present, never stop learning and always be nice”. Our mission is designed to enable our vision and that’s why we needed to challenge the status quo in how to design and implement a company strategy. We just did that in our kickoff a couple of weeks ago and I would like to tell you about it.

We started our kick-off by sharing our vision, mission and objectives but strategy and tactics, i.e. the what and the how, was empty. All employees where divided in small groups of three to discuss how we best implement our vision and mission to meet our objectives. Each team came up with ideas of our strategic priorities (The what) and presented their findings to the rest of the company. In the end of the day, votes were handed out to each and everyone to vote for their favorites which resulted in a condensed set of strategic priorities. The next day, each team focused on the tactics, i.e. how to implement the strategy. After the voting procedure, the strategy and tactics was complete and will now be implemented during 2020.

The output was mind blowing and something we would never had been able to accomplish alone in our support team. I’m proud and honored to work with such great people who willingly contribute with what’s important – that’s one example of how we challenge the present to build the next generation (IT) company.

So how are we going to put our words into action, please follow us on our digital channels, Linkedin, Facebook and Instagram and we will share this next month.

People

Jericho Albao is joining TIQQE

We’re happy to welcome Jericho to the TIQQE family!

A professional UX/UI designer for almost a decade now. Jericho has extensive experience in web graphics design, web development, and prototyping. Among the concepts, web technologies and tools he has experience working with is HTML, CSS, SASS, Grav CMS, GIT, Figma, Axure, and Adobe Creative Cloud.

He treasures his work and the various opportunities he gets to collaborate with his equally talented teammates. But being the extrovert artist that he is, he often finds inspiration doing the things he loves outside the office. He enjoys crafting and delivering speeches at his Toastmaster Club, being a beach bum in any of the country’s beautiful beaches, wandering foreign lands with workmates and doing philanthropic work with fellow members of the Lions Club International.

Jericho is engaged at Postnord in a team that will support the DevOps teams with sketches and prototypes to ensure user feeds, UX best practices and how to create a magic user experience.

Welcome to TIQQE!